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Terms Conditions That Cover Your Account at rp99si

These Terms & Conditions set out what you agree to when you open and use your rp99si account — covering wallet deposits through DANA, OVO, and GoPay, withdrawal steps, account access, and eligibility based on local law and your region.

Account eligibility by regionDANA, OVO, GoPay wallet rulesWithdrawal verification processAccount access & securityDispute contact path

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REACH OUR POLICY TEAM

Contact Us About These Terms

Live Chat Open the chat icon from your account dashboard to speak with our support team directly about any Terms & Conditions question or account access issue.

Email Support Send a detailed message to our support address for policy clarifications, wallet name mismatch queries, or formal dispute notices tied to these terms.

Help Centre Our help centre holds written answers to common questions about account eligibility, wallet rules, and what happens when a withdrawal is held for verification.

What These Terms Actually Cover

rp99si Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on rp99si, you confirm that you have read, understood, and accepted these Terms & Conditions in full. Your access to the platform depends on local law and is available only where permitted in your region — if you are unsure whether access

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is lawful where you are, you should seek independent advice before proceeding. Each account is strictly personal. Sharing credentials, operating multiple accounts, or attempting to circumvent identity checks are all grounds for account suspension. When you add a wallet — DANA, OVO, or GoPay — the
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wallet name on the account must match your registered account name exactly; mismatches will pause the withdrawal queue until verification is complete. Deposits are processed when the wallet confirmation is received on our end; we do not hold funds between your wallet and your account balance
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beyond what is needed to complete the transaction. Any disputes over transactions should be raised through our support channel within the timeframe stated in the contact section below. We may update these Terms & Conditions at any time; continued use of your account after a posted
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update means you accept the revised version. Players in Batam and elsewhere across Indonesia are subject to the same eligibility conditions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE YOUR DATA

Account Security and Policy Practices at rp99si

Data Retention

We keep account and transaction records for as long as required by the applicable rules for your region. You can request a summary of your data through the support channel.

Cookie Use

Cookies on rp99si track session state and wallet selection — for example, which wallet you last used — so your next login does not restart the deposit flow from scratch.

Account Security

Your account is protected by password authentication and OTP verification sent to your registered number. Never share your OTP with anyone, including anyone claiming to be support staff.

Requesting Changes

To update your registered wallet — switching from OVO to GoPay, for instance — submit a change request through live chat with your account ID and wallet confirmation screenshot.

Common Questions About rp99si Terms & Conditions

These answers address the Terms & Conditions questions our support team hears most often from Indonesia accounts — covering wallet rules, eligibility, account changes, and what to do when something does not go as expected.

No. The wallet used for deposits and withdrawals must be registered in your own name and match your rp99si account name exactly. Third-party wallets will cause your withdrawal to be held.

These Terms do not allow multiple accounts per person. If duplicate accounts are detected, both may be suspended and any pending withdrawals held pending a review by our team.

Access depends on local law and is available only where permitted. Check the eligibility note at account registration; if access is restricted in your area, you will be notified at that step.

We may update the Terms at any time. We aim to post notice of significant changes on the platform. Continuing to use your account after an update means you accept the revised Terms.

Contact our support team via live chat or email, quoting your transaction ID and the wallet used — DANA, OVO, or GoPay. Submit your dispute within the window stated in your account activity log.

Send a data request through email support with your account ID. We will confirm receipt and provide a summary of the records we hold within the timeframe set by applicable regional rules.

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